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Mark Hayes



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Opinion open letter

An open letter regarding MIT Dining changes and enhancements

By Mark Hayes Feb. 17, 2022

MIT is known for solving complex problems. While it’s not nearly as momentous as landing Americans on the moon or developing low-cost emergency ventilators, operating the campus dining program comes with complex challenges and constraints that are seldom visible to meal plan subscribers and dining hall patrons.

Opinion letter to the editor

Generating house dining plan ideas in the context of program challenges and constraints

By Peter Cummings and Mark Hayes Nov. 7, 2019

MIT’s dining system runs at a deficit, making reinvestment difficult. This leads to a decrease in the meal plan’s perceived value, an increase in dissatisfaction among mandatory subscribers, and further limits participation and the dining program’s sustainability.

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