MIT Information Systems and Technology unveils new notification system
Mark Sillis, Vice President for Information Systems and Technology at MIT, wrote in an email to the MIT community Aug. 9, that the IST department is “implementing a new notification system called MIT Atlas Alert,” which will provide “prompt notifications” of disruptions to IT services including internet, phone, and email. Atlas Alert will be conveyed via email, the Atlas mobile app, and text messages, and is intended to reach the community through multiple channels in the event that one system is down.
Internet disruptions have occurred over the past school year. Sillis wrote that “we hope that prompt notification will reduce confusion and help to inform your planning as we share awareness and information on the extent of the issue.”